How long items are stored by Omniva?
Parcels are stored in the parcel machines for 7 days. We notify the recipient by SMS or email before the storage deadline.
If it's a courier shipment and the courier can't reach the recipient for 2 days to agree on the parcel delivery time:
- At a nearby parcel machine for 7 days if it's a S-L size.
- Will be returned to sender if it's an XL size.
If the parcel isn't picked up within the storage time, it will be returned to the sender. The sender must pay for the parcel return.