How to track your parcel?
All the shipments can be tracked on the Track and receive parcels page.
You can track a parcel using the shipment tracking code you received by SMS or email.
After entering your parcel tracking number on the Track and receive page, you'll see a summary of the parcel journey with the current status highlighted in bold.
To expand a more detailed timeline, click Track & trace details on the page.
International shipments may show different tracking status updates based on parcel sorting procedures or customs activities.
If the parcel status hasn't changed for a while, please check My parcel hasn't been delivered.