How to track your parcel?

You can track a parcel using the shipment tracking code you received by SMS or email.

All the shipments can be tracked on the Track and receive parcels page.

After entering your parcel tracking number on the Track and receive page, you'll see a summary of the parcel journey with the current status highlighted in bold. To expand a more detailed timeline, click Track & trace details.

International shipments may show different tracking status updates based on parcel sorting procedures or customs activities.

If the parcel status hasn't changed for awhile, please see here: My parcel hasn’t been delivered

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